In our personal experience, insurance companies can sometimes take 3-4 weeks to provide policy copies. This often happens because your request signals you're actively reviewing your coverage – which typically means you're being diligent about your financial planning or possibly considering updates to your policy.
Here's a email template that works well:
Subject: Policy Copy - this week
Hi,
I'm doing a review of my financial documents this week and need a copy of my life insurance policy. Digital copy would be ideal.
My details:
- Policy #: [NUMBER]
- Name: [NAME]
- DOB: [DATE]
Looking forward to your response!